communication skills

It Takes Courage To Stay At The Table

Six moves that create more harmony over the holidays   Holidays have a way of heightening emotion, regardless of what’s going on outside the walls of your kitchen. This holiday season, many of us are wondering: How will I stay at the dinner table if tension takes over and/or someone says something that offends me? […] Read more…

The tiny word that changes everything

The power of YET     I recently facilitated a day-long engagement on unconscious bias, equity, and sparking courageous conversations at a school. It was a powerful day.   Afterward, while the leadership team and I debriefed and planned our next session, I shared that a natural next step would be to talk about how […] Read more…

Confronting With Care

How The S.P.A.R.K. Acronym Helps us Lead Courageously   Have you ever avoided conflict? Maybe you’ve felt uneasy or anxious about having an equity conversation? Perhaps you’ve felt nervous about telling someone that their actions or biases impacted you? Maybe you didn’t want to say the wrong thing, so you chose to say nothing at […] Read more…

Hidden Curriculum

A Case For Putting The WHY In The Driver’s Seat   “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” -Maya Angelou   I believe we’re all teachers in some way. While it may not be a tradition, school, […] Read more…

Put Out The Fire

3 steps to intentionally effective communication   The community meeting was getting heated. Tempers were rising, accusations were cast, insults issued, and disruptions were spiraling the meeting into chaos. The leader, trying to take control of the situation, demanded everyone to take their seat and listen or not only would the meeting would end immediately, […] Read more…

What’s Missing In the EI Conversation?

The Power Tool That Boosts Emotional Intelligence & Consciousness    Did you know that emotional intelligence is responsible for 58 percent of our performance? When I first saw that article I thought, “that makes sense”…but then I paused. There was a piece of the puzzle missing. How could they not talk about diversity and inclusion?  […] Read more…

The Key to Successful Communication

Why Internalizing What We Hear Is Important   Between 70 and 80% of our day is engaging in some form of communication with about 55% of that time dedicated to listening. Even so, most people can only actually remember between 17-25% of what they hear. 93% of all communication is nonverbal. (recent report)   I’ve […] Read more…

Are You A Catalyzer or Controller?

What Basketball Coaches Can Teach Us About Inspiring Communication   The language we use matters. So does the delivery of it.   As a basketball fan, I’ve come to realize there is a spectrum of two types of coaches: Catalytic champions and Controlling directors.   Controllers <————————————————————————-> Catalyzers   Controllers need order. They focus on […] Read more…

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